Refund policy

The unpaid window

The first 21 days are not invoiced. Stopping inside that window creates no refund, because no Confianza fee was taken. Email hello@confianzahome.com so the first invoice is not sent.

The first paid charge

After the first paid invoice, you may ask for that charge back within 8 business days of the charge date. Business days are Monday through Friday, not counting US federal holidays. Email hello@confianzahome.com with the company, the plan name, and the charge date. A qualifying return goes to the original payment method.

Later months

A monthly charge after the first is not refunded. Cancel before the renewal date if you do not want the next invoice. Paid time is not prorated.

Fabric quotes

A Fabric setup fee, when the quote includes one, can be returned only if the setup week has not started. Once Bowie has started that week, the setup fee stays billed. A paid monthly Fabric amount follows the first-charge and later-month rules.

How to ask

Write hello@confianzahome.com or call +1 (202) 991-2512 on a weekday, 8:30 a.m. to 5:00 p.m. Eastern. Cambrae Business Strategies, Inc., 16701 Melford Blvd, Ste 400, Bowie, MD 20715.